FAQ
Frequently asked questions about governance and the protocol
Frequently Asked Questions
Find answers to common questions about governance, tokens, voting, and the platform.
General
What is this protocol?
A decentralized governance platform that enables token holders to collectively manage protocol parameters, treasury funds, and community initiatives through on-chain voting.
How does governance work?
Token holders lock their tokens to receive voting power. They can then vote on proposals, delegate their power to others, or submit their own proposals. Approved proposals are executed after a timelock delay.
Is this protocol decentralized?
Yes. All governance decisions are made by token holders through on-chain voting. No single party has control over the protocol.
What blockchain does this run on?
The protocol is deployed on [Network]. See the Contract Audit page for deployed contract addresses.
Tokens
What is the governance token?
The governance token (TOKEN) is the native token used for voting and governance participation. Holders can lock tokens to receive voting power.
How do I get tokens?
You can acquire tokens through:
- Exchanges: Purchase on supported DEXs or CEXs
- Bonding: Bond assets for tokens (if enabled)
- Earning: Participate in community programs
- Grants: Apply for community grants
What is the vote-escrowed token (veTOKEN)?
When you lock TOKEN, you receive veTOKEN representing your voting power. The longer you lock, the more voting power you receive. veTOKEN is non-transferable and decays over time as your lock approaches expiration.
What is the staked token (sTOKEN)?
sTOKEN represents tokens staked in the protocol to earn rewards. Unlike veTOKEN, staked tokens can be unstaked (subject to cooldown periods).
Can I transfer my locked tokens?
No. Locked tokens cannot be transferred until the lock expires. This ensures committed governance participation.
Voting
How do I vote?
- Lock tokens to receive voting power
- Find an active proposal in the app
- Review the proposal details
- Cast your vote (For, Against, or Abstain)
- Sign the transaction
See the Voting Guide for detailed instructions.
How much voting power do I have?
Your voting power depends on:
- Amount locked: More tokens = more power
- Lock duration: Longer locks = higher multiplier
- Time remaining: Power decays as lock approaches expiration
Formula: Voting Power = Locked Amount x Time Multiplier
Can I change my vote?
Yes, you can change your vote any time before the voting period ends. After the period closes, votes are final.
What if I miss a vote?
Missing a vote means your voice isn't counted on that proposal. Consider:
- Delegation: Delegate to someone who votes actively
- Notifications: Enable alerts for new proposals
- Calendar: Track voting deadlines
What is quorum?
Quorum is the minimum participation required for a valid vote. If quorum isn't reached, the proposal fails regardless of the vote split.
What happens after a vote passes?
Passed proposals enter a timelock queue. After the timelock period (typically 1-14 days), the proposal can be executed by anyone.
Delegation
What is delegation?
Delegation allows you to assign your voting power to another address. The delegate votes on your behalf, but you retain your locked tokens.
Can I delegate to multiple people?
It depends on the configuration. Some DAOs support split delegation where you can assign different percentages to multiple delegates.
Can I override my delegate's vote?
Yes. If you vote on a proposal, your vote overrides any delegation for that specific proposal.
How do I become a delegate?
Anyone can become a delegate. To attract delegations:
- Build reputation through active participation
- Share your voting philosophy
- Communicate your positions on proposals
- Maintain a consistent voting record
Is delegation revocable?
Yes. You can revoke or change your delegation at any time.
Proposals
Who can create proposals?
Anyone with sufficient voting power can create proposals. The threshold varies by DAO but typically requires a minimum amount of veTOKEN.
What can proposals do?
Proposals can:
- Transfer treasury funds
- Change protocol parameters
- Add or remove roles
- Create sub-DAOs or committees
- Upgrade contracts
- Execute arbitrary calls
How long does the proposal process take?
Typical timeline:
| Stage | Duration |
|---|---|
| Discussion | 3-7 days |
| Voting | 7 days |
| Timelock | 1-14 days |
| Total | 11-28 days |
What happens if my proposal fails?
Failed proposals can be:
- Modified based on feedback and resubmitted
- Split into smaller, more focused proposals
- Discussed further in the forum
Is there a cost to create proposals?
Creating a proposal requires locking a proposal deposit (if configured). This deposit is returned if the proposal passes or reaches quorum.
Treasury
How is the treasury managed?
The treasury is managed through governance proposals. Token holders vote on how funds are allocated.
What assets are in the treasury?
The treasury can hold any ERC-20 tokens. Common assets include:
- Governance tokens
- Stablecoins (USDC, DAI)
- Protocol revenue
- Partner tokens
How are treasury funds protected?
- Multi-sig: Critical operations require multiple signatures
- Timelock: All transfers have delay periods
- Limits: Spending limits for different roles
- Transparency: All transactions are on-chain
Can the treasury be drained?
The multi-layer security (governance vote + timelock + multi-sig) makes unauthorized treasury access extremely difficult.
Technical
Are the contracts audited?
Yes. All core contracts have been audited by independent security firms. See Contract Audit for details.
Are the contracts upgradeable?
Yes, contracts use a transparent proxy pattern. Upgrades require:
- Governance proposal approval
- Timelock delay
- Multi-sig execution (for critical contracts)
What wallets are supported?
- MetaMask
- WalletConnect
- Coinbase Wallet
- Ledger
- Trezor
Is there a mobile app?
The web application is fully responsive and works on mobile browsers. Mobile wallets with built-in browsers (MetaMask Mobile, Coinbase Wallet) provide the best experience.
What are the gas costs?
Gas costs depend on network conditions. Typical costs:
| Action | Gas Used | Approximate Cost |
|---|---|---|
| Lock tokens | ~150,000 | Varies |
| Vote | ~100,000 | Varies |
| Delegate | ~80,000 | Varies |
| Create proposal | ~300,000 | Varies |
Is gasless voting available?
Yes, gasless voting is supported through meta-transactions. See Gasless Voting for setup instructions.
Troubleshooting
My transaction is stuck
- Check network congestion
- Speed up with higher gas
- Cancel and retry
- Wait for network to clear
I can't see my voting power
- Ensure tokens are locked (not just held)
- Check if lock has expired
- Verify you're on the correct network
- Refresh the page
My vote didn't count
- Confirm transaction completed successfully
- Check you voted during the voting period
- Verify voting power at snapshot block
- Contact support if issue persists
I can't connect my wallet
- Ensure wallet is unlocked
- Clear browser cache
- Disable conflicting extensions
- Try a different browser
- Update wallet to latest version
Community
How can I get involved?
- Discord: Join discussions
- Forum: Participate in governance
- GitHub: Contribute to development
- Twitter: Follow for updates
- Committees: Join working groups
Where can I get help?
- Discord: Community support channel
- Forum: Governance discussions
- Documentation: This site
- Email: Support team
How can I contribute?
- Vote on proposals
- Delegate responsibly
- Submit improvement proposals
- Contribute to documentation
- Build integrations
- Report bugs